Primary Duties & Responsibilities:

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  Provide technical support for proof of concepts and demonstration/prototypes
  
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  Work with Pre-Sales and Account Managers on opportunities within the country, engage early in the process with internal or external customer stakeholders to support the analysis of the customer’s business goals, objectives and needs, the general business environment and how the initiative will impact or integrate with other initiatives (i.e. Supply chain, lean manufacturing, etc.)
  
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  Provide input into, and generate documentation, to support rough order of magnitude (ROM) and Statement of work (SOW) creation
  
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  Establish, build and maintain effective relationships with internal or external customers technical peers and build new relationships through networking within the customer and other involved parties to support effective delivery
  
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  Set and manage stakeholders’ expectations, demonstrating thought leadership to effectively influence key contacts and recommend solutions. In conjunction with the senior project leadership and account team, apply stakeholder management methods to support successful adoption of a viable solution
  

Project Delivery:

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  Understand the context of the customer project, its contract type, key deliverables and the engagement model
  
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  Where required, lead the application of Solution Definition, Systems Architecture, and Solution Enablement elements Engineering Deployment Framework on project
  
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  Understand the purpose of the project, its work breakdown and its relationship to the overall internal or external customers solution
  
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  Where required, contribute to estimate time frames, work package breakdown, capability definitions and quantity of resources estimates required to successfully implement the project
  
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  Provide accurate and timely information to project management team as required
  
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  Contribute to the generation of relevant level of project support documentation in line with Engineering or customer Project Management Methodology as required
  
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  Contribute to quality and phase gate reviews as required
  
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  Where required, contribute to the review of technical implementation experiences with project delivery team, capturing and sharing lessons learnt as part of the project review and close activities
  
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  Effectively apply project change management rules to the project, where required
  

Skills Requirements:

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  Excellent knowledge of Rockwell Pharmasuite
  
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  MES interface with 3rd party systems like automation systems
  

Recommended Qualifications

Experience:

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  Must be able to legally work in the United States/EU
  
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  Experience in engineering and/or manufacturing processes for design and development of solutions
  
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  Experience working in a customer facing environment
  
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  Willingness and ability to travel up to 30% during customer facing activities like analysis and commissioning.
  

Education:

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  Bachelor’s Degree in Computer Science, Computer Engineering, Technology or equivalent years of experience (10 +)
  

Benefits:

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  Comprehensive medical, vision, & dental insurance with a variety of plan options to suit your needs.
  
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  Unlimited Paid Time Off (PTO)
  
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  100% company paid short term and long-term disability.
  
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  100% company paid life insurance.
  
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  401k Employer Match of 50% (dollar-for-dollar) of an eligible employee’s contribution up to 6% of your salary
  
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  Pet Insurance
  
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  100% Remote/WFH
  
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  Opportunities for Professional Growth (e.g., trainings/workshops, certifications, career planning, etc.)