Summary

The Senior MES Product Manager serves a critical role in researching, developing, marketing and managing XXXXXX MES products for the Medical Device, Pharmaceutical, Biotech and Life Sciences industries. This role requires a unique combination of experience with product management and quality management or manufacturing systems for these highly regulated companies, plus the ability to apply that experience to building a solution that bridges the gap between performance and quality by digitising production. This role will focus specifically on the development of XXXXX Manufacturing Excellence product.

Responsibilities

Represent our customers and the challenges they face. Help define the best-in-class solutions that fit our customers’ needs and be the undisputed expert on customer voice.
Work effectively in multidisciplinary teams with engineering managers, developers, architects, designers, etc. to collaborate, negotiate, build productive relationships and foster a positive team culture
Ensure XXXXX products are compliant with applicable customer regulatory requirements.
Partner with engineering teams to define scope and drive customer value
Partner with internal services team, outside vendors, and customers to manage Integration Roadmap and provide robust enterprise integration capabilities to clients
Enable the sales process (sales strategy, demo highlights, etc.)
Regularly interact with customers (research, feedback on specs, early demonstrations, beta, etc.) and extract feedback to drive product decisions and keep a pulse on what customers want
Assist marketing (draft messaging for collateral, create initial presentations, attend events)
Identify Product Strategy (pricing, licensing, packaging, benefits, etc.)
Assist sales (demonstrate the vision, participate on sales calls, etc.)
Achieve product success, including revenue and reference targets
Non-negotiable – Use your excellent sense of humor, personality, and skills effectively to make XXXXXX #TheBestTeamOnThePlanet!

Required Skills

Experience taking a new and fast growing product to scale
5+ years of experience as a Product Manager in a SAAS organization
Strong understanding of enterprise systems in manufacturing and production environments

Preferred Skills

Bachelor’s degree in Business, Computer Science, Engineering or equivalent work experience. An MBA or other advanced degree is a plus.
More than 3 years of experience with a Medical Device, Pharmaceutical, Biotech, or other Life Sciences company within manufacturing
Experience as a Product Manager within a Medical Device, Pharmaceutical, Biotech, or other Life Sciences company OR Product Manager in a Software company with exposure/work experience in the above-mentioned industries.
Experience with software integrations specific to manufacturing software and equipment and/or IIOT
Very strong communication skills, both written and verbal
Some travel is required, typically to interact with customers, present at user group meetings, etc.

Physical Demands and Working Conditions

Ability to communicate effectively in writing, in person, over the telephone and in e-mail
Ability to operate a computer and work at a desk for extended periods of time