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Client Advocacy Isn’t a Soft Skill — It’s a Strategic Advantage

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✍️ Opening Thought

Too many senior “account” roles are anything but strategic. You’re either solving problems you didn’t cause, managing teams you can’t influence, or owning relationships with no real seat at the table.

This role flips that.


🎯 The Role: Key Account Director – Life Sciences (Remote, US/Canada)

We’re been retained by our software client to find a high-impact client partner to lead one of the most strategically important relationships in for them.

Not sales. Not post-sales delivery. This is pure strategic advisory and client advocacy — embedded within a complex, multi-division account at the heart of pharma manufacturing.


🧠 Why It’s Different

Most roles like this are reactive. This one’s proactive. You won’t be juggling renewals, red tape, or rigid scopes. You’ll be steering the client relationship over years — not projects.

Here’s what you’ll walk into:

  • 🔹 Direct visibility across global pharma leadership

  • 🔹 Full ownership of long-term account growth and health

  • 🔹 Strategic influence across internal teams — product, delivery, CS

  • 🔹 Lean structure, high autonomy, no endless process


✅ Ideal Background?

Their President said it best:

“Someone who’s straddled groups — with the ability to advise, not just deliver. They’ve been in the weeds, but they know how to step back and shape direction.”

You may come from:

  • Customer Success

  • Strategic Consulting

  • Partner Enablement

  • Advisory roles within SaaS or PharmaTech

You understand enterprise complexity, but you’re not buried in it. You’re credible, curious, and trusted fast.


💰 The Package

  • $200,000–$220,000 base

  • Performance bonus

  • 100% remote (US/Canada)

  • Executive visibility + long-term runway


👀 Who Should Reach Out?

If you’ve ever thought:

“I’m tired of owning the client… without owning the outcome.”

This role is for you.

Click here for the full brief and a bonus two minute explainer video from me about the opportunity.

Hope this helps,

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